Am2P Privacy Policy

Our role in your privacy

If you are an Am2P applicant, a registrant or business contracting party, or just visiting our website, this policy applies to you.

When and how we collect data

From the first moment you interact with Am2P, we are collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.

Types of data we collect (with your consent)

Contact details

When you create an account on our website, we collect your name, email address, and encrypted password data.
We can also collect your postal address and telephone number when you complete an online application form.

Data that indirectly identifies you

A third party web analytic service is collecting, in particular, your IP address, that helps geolocalizing where you might visit our website from.

Data from your applications

When you complete an online application process, we collect your course and course session selection, your sex, your date and place of birth, an identification picture, your education and professional track record, including scans of diplomas, payment status, applied savings...

Financial information

When you complete an online registration process, we collect your bank payment type choice (online bank payment, bank transfer, other...) and the bank transaction outcome (validation or failure).

NB: An external accredited and certified online payment third party service will collect your financial transaction data for online payment from your bank. We do not have access to and do not collect any of these transaction data.

Data on how you use the Am2P website

We temporarily collect your course cart activity (so that you can access it later on if needed) and possibly associate it with your account (if authenticated on our website).
We also collect your account authentication time and duration.

Browser type and version, screen size, operating system and version, path you take through our site, products/services viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions... are collected by a third party web analytic service.

What about really sensitive data?

We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, and offences or alleged offences).

What about children data?

Am2P is a Higher Education service directed to and intended for use only by those who are 18 years of age or over (typically 21 years old or over). We do not target at children, and we do not knowingly collect any personal data from any person under 18 years of age.

How and why we use your data

Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:

Keeping the Am2P website running

Managing your requests (remembering your course cart selection, creating and updating an account, remembering your settings, login and authentication, applying or registring to a course, remembering your application and registration or your group applications and selections for business contracting parties).

Legal basis: contract legitimate interests

Managing academic processes

Dealing with and contacting you about your enquiries, application or registration processes, examination, diploma information.

Within this frame, some information is transmitted to Eu2P Partner Universities for local registration, marks, as well as for diploma validation and award, university statistics, and alumni network related communication. As part of Eu2P, Eu2P Partner Universities do respect the very same personal information policies.
We also share applicants list data among Am2P program board members for Certificate students' selection and student lists are transferred to relevant trainer teams to prepare and manage class tutoring, organise activities, monitoring, assessment and grading.
Finally, we use student data for internal Am2P/Eu2P statistics, and alumni communication.

We will not transfer, disclose, sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

At any time, you may update some personal data within your Am2P / My Eu2P website account profile page. Some information cannot be updated or removed from the My Eu2P website as they could become incompliant with the initial registration data.

Legal basis: contract

Improving Am2P

Contacting you for the purpose of research and to help us plan and improve our services (course experience survey, alumni testimonial).

Using third party webtraffic analysis service, analysing

• the incomming link or keyword queries you have used to visit our web pages
• the device and software you are using to visit our site
• your geolocalisation
• path you take through our site

Legal basis: contract legitimate interests

Customer support

Notifying you of any changes to our service, solving issues by phone or email including any bug fixing.

Legal basis: contract

Marketing purposes (with your consent)

Sending you emails and messages about new website features, courses, services, and content we think you might be interested in (provided that you authorized it during your registration process or in your Eu2P web account profile preference).

Legal basis: consent

Your privacy choices and rights

Your choices

You can choose not to provide us with personal data

If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data (like creating account, applying or registering to courses).

You can turn off cookies in your browser by changing its settings

You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but Am2P and certain services (like remembering cart choices, creating account, applying or registering to courses) will not work effectively.

You can ask us not to use your data for marketing

We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by turning off your opt-in choice in your account settings. You can also email us at am2p.office@am2p-courses.com.

Your rights

You can exercise your rights by sending us an email at am2p.office@am2p-courses.com.

You have the right to access information we hold about you

This includes the right to ask us supplementary information about:

• the categories of data we are processing
• the purposes of data processing
• the categories of third parties to whom data may be disclosed
• how long data will be stored (or the criteria used to determine that period)
• your other rights regarding our use of your data

We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.

A small fee of 3 Euros will be payable. If you would like a copy of the information held on you, you should address your request to the Am2P/Eu2P Central Office.

You have the right to make us correct any inaccurate personal data about you

If you think that any information we have about you is incorrect or incomplete please log in to your account and update information accordingly. If impossible via your account (complete application file under selection process, academic registration record), write or e-mail us as soon as possible at am2p.office@am2p-courses.com. We will correct or update any information as soon as possible.

You can object to us using your data for profiling you or making automated decisions about you

We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behaviour). Otherwise, the only circumstances in which we will do this is to provide the Am2P service to you.

You have the right to be ‘forgotten’ by us

You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of the Am2P website. But note that some of your data, once lawfully registered for diplomas archives purpose, will be kept by the Universities for such legally-framed purposes.

You have the right to lodge a complaint regarding our use of your data

Please tell us first, so we have a chance to address your concerns. You may also reach for the Data Protection Officer of the Université de Bordeaux : xavier.daverat@u-bordeaux.fr.

How secure is the data we collect?

We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.

We take security very seriously. The personal data we collect about you is stored in limited access servers behind a firewall. We have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect on-line.

All our staff members are made aware of the security procedures they must follow when handling personal information. Data is protected from unauthorised access and we are confident no one will be able to access your personal information unlawfully.

We also protect data that is being transferred. As long as your web browser supports the Secure Sockets Layer (SSL), any personal data transmitted from your browser to our web service, or from the service to your browser, will be encrypted.

Where do we store the data?

The personal data we collect is processed at our offices in Bordeaux. As explained in Managing academic processes, academic data are also used and stored by our Am2P/Eu2P Higher Education Institutions.

By submitting your personal data, you agree to this transfer, storing or processing by us.

NB: Third parties identified below also collect non personal data (navigation, web browser/operating system/plugins name and versions, device screen size, IP adress/timezone/browser language...) in other data processing facilities operated by them.

How long do we store your data?

We, the Am2P/Eu2P office, will store your data as follow

• Application/registration data for a duration of 10 years (so that you can benefit from savings on your next Application/registration), be contacted by us for program and alumni matters)
• Course program performance data for the duration of the course
• Course program outcome (final exam copy, marks, award) for the duration of 10 years

As explained in Managing academic processes, academic data are also used and stored by our Am2P/Eu2P Higher Education Institutions. Such data have the value of public archives and are subject to specific national rules about their storage. As an example, the université de Bordeaux keeps application files for 2 years and student activity data for 50 years.

Third parties who process your data

Our website uses Google Analytics tool to analyse visitors' page views, duration, access time, geolocalization, the origin of their visit (direct access, link, search engine, campaign), what are their device, screen size... Please read Google (Google Analytics) Privacy policy for more info.

We also use YouTube videos embedded on some of our pages, playing them will activate some data collection on YouTube/Google side. Please read Google (YouTube) Privacy policy for more info.

We outsource our course online payments with Paybox by Verifone accredited and certified online payment service (3D Secure, "Verified By Visa”, “MasterCard SecureCode"...). Please read Paybox by Verifone Privacy policy for more info.

Cookies

We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with Am2P. These may be ‘session’ cookies, meaning they delete themselves when you leave Am2P, or ‘persistent’ cookies which do not delete themselves and help us recognise you when you return so we can provide a tailored service.

Final words

Please don’t make this the last time you read it as we will post any changes on this page - significant changes will of course be notified to you by email.

This privacy notice is based on an open-sourced design from Juro  and Stefania Passera  - get your own free privacy policy template.